Jaisfa Idiomas S.L. (Limited Company) is committed to the protection of your personal data and the respect to your privacy. This Privacy Policy and Personal Data Protection (hereinafter, Privacy Policy), together with the Terms of Use applicable to (the Service) and/or to the future mobile app and informs about the technical and legal aspects of the treatment of the personal data we collect from the users and the personal data you provide.

Jaisfa Idiomas S.L., with CIF (Spanish registration number) B88279997, is a company devoted to provide services and products related to language teaching, based in 5 Virgen de la Paz Street, 1ºD, 28027, Madrid, Spain.

You can read more about us on our

In this Privacy Policy, the term “personal data” refers to any kind of numerical, alphabetical, graphic, photographic, acoustic or of any other kind related to identified or identifiable natural people “Processing of data” involves any operation or technical procedure, automatic or not automatic, that involves gathering, recording, preserving, elaborating, modifying, consulting, using, blocking or cancelling, as well as transferring of data resulting from communications, interconnections or transfers. The “Responsible of the file or of processing” is the natural or legal person, in this case, Jaisfa Idiomas S.L. We carefully respect your right to privacy and data protection when providing the Service described in the Terms of Use of the website, as well as your interaction with the Service, especially with the personal data you provide and we can automatically collect from you. This Privacy Policy informs you about how we use your personal data and the rights you have as the holder. This Policy is not applicable to the links to websites of third parties and/or other services, such as apps of third parties you can find when using our app and website. These sites will have their own Privacy Policies you will have to accept. Regarding this, Jaisfa Idiomas S.L. will not have legal responsibility related to the contents, processing of personal data, transactions, contracts, that you sign or accept with these third parties.

The personal data you facilitate for the provision of the Service

We can collect the following kind of personal data from our ‘Signed Up Users’:

  • Password.
  • Name and Surname.
  • Email address.
  • Phone number.
  • Country and address.
  • Date of birth.
  • Gender.
  • Job.
  • Studies.
  • Information related to the session of the Service provided: duration and frequency, for example.

The 15/1999 Organic Law on Protection of Personal Data of 13th December and the 45/2018 Royal decree-law of 27th July on urgent measures for the adaptation of Spanish Law the European Union regulations is the basic legislation followed to conduct adequate privacy and data protection policies.

We are responsible for the processing of the data provided by you and collected from you and we must abide by the aforementioned legislation.

Automatically collected data

The Service can include automatic the capture and processing of personal data. It may involve not only personal data, but also the following: The Service can include automatic the capture and processing of personal data. It may involve not only personal data, but also the following:

  • We use ‘cookies’. ‘Cookies’ are small pieces of information sent by a website and stored in the user’s browser, so the website can consult the user’s previous activity, recognize the browser to know about your preferences and direct content to you, according to these preferences
  • Google Analytics is also an element of the Service. With the use of cookies, Google Analytics gathers and stores data such as the duration of the visit, the pages visited and viewed, the time spent in each page of the website, the IP address, the type of operating system of the device from which the Service is accessed. If you use the Google browser, you can use the Google Analytics disabling element. Find the instructions on this page: :
  • We also collect data from the transactions made in the Service, details of your visits, including data traffic, location, weblogs, among others.

The objective of your personal data

We use your personal data with the following objectives:

  • To create and keep your registration in the Service.
  • To communicate with you.
  • To prevent and investigate fraud and misuse.
  • To protect our property rights.
  • To function and improve our products and services
  • To manage the Service.
  • To develop, improve and protect the Service.
  • For market research.
  • To analyse and audit the Service.
  • To ensure the technical operation and security of the Service.

The automatically gathered data in the aforementioned terms will be processed with the following objective:

  • Development of new products and services and improvement of the current ones.
  • Marketing Digital (online, mobile, social media) and
  • Efficiency and sales organisation

How we process data

We do not send, lease, transfer or reveal to third parties personal data related to our Services, except in the following cases:

The personal data you provide to the Service:

  • We can transfer your personal data related to the Service to the following category of third agents:

– To public authorities, in case of legal requirement, either with the aim of protecting your rights or the rights of third parties.

– To our subsidiary and affiliated companies, or possible new owners of our company, co-owners or Service operators and their consultants regarding a possible merging or corporate acquisition, restructuring or substantial sale of our shares regarding a company reorganization, always respecting the terms of this Privacy Policy

Automatically collected data

The data automatically collected for the provision of the Service can be transferred to the following categories of third agents:

  • To service providers, such as data analysis companies
  • To the public authorities in case of legal obligation or summons, and
  • To our subsidiary and associated companies, or possible new owners of our company, co-owners or Service operators and their consultants regarding a possible merging or corporate acquisition, restructuring or substantial sale of our shares regarding a company reorganization, always respecting the terms of this Privacy Policy

Your Rights

The following rights are recognised to you according to the legislation that regulates the processing of personal data:

  • The right to know and access the data we have about you: to exercise this right on the personal data that we process, please contact us on the following email address: identifying yourself correctly (ID, address, name, surname, at least). We’ll get back to you as soon as we can. We reserve the right to charge you for this if less it is has been less than 12 months since your last requirement on this matter.
  • The right of quality of personal data. That is, the right to demand that the data collected from or asked to you is adequate, pertinent and not excessive regarding the specific fields and purposes, explicit and legitimate for which they have been gathered.
  • The right to information in data collecting, that is, to be informed about the processing of your own data.
  • The right to give consent.
  • The right to data security. The party responsible for personal data processing has the obligation to take the necessary technical and organizational measures that guarantee the security of this information and prevent its alteration, loss, or non-authorised processing or access, taking into account the state of technology, the nature of the stored data and the risks it is exposed to.
  • Right to demand the duty of secrecy.
  • The right to cancellation, opposition and rectification. Right to modify and cancel the personal information that is incomplete, incorrect, not updated and/or unnecessary. The best way of correcting, updating and cancelling the incorrect or unnecessary information is accessing the Service with your username and password, and modify it with the possibilities you can find in your ‘Account’. Should you have any questions on this matter, please ask us on this email address:
  • The right to withdraw your consent to receive electronic communications from us. Right to withdraw your consent to receive electronic communications from us, such as marketing electronic communications (emails, SMS messages). We give you the option not to receive these communications from then on. Should you have any questions on direct marketing electronic communications, please contact us on this email address:

Data Security

The aspects related to data security are very important. We restrict the use of your personal data to our workers, hires or agents that need this information to operate, develop or improve the Service. We strive for implementing security measures and documents to protect your information, either physically, technologically or virtually. The servers we used, Spain-based, are protected by a firewall and we ensure that the companies we hire to host and keep this information also comply with the required security measures.

Unfortunately, the transmission of information on the internet is not completely secure. Once you receive your information, we apply the pertinent security measures to prevent non-authorised access and prevent fraud or introduction of ill-intended software.

We cannot take responsibility for the delays, failures in delivery or any other loss or damage arising from failure in (i) transferring of data caused by telecommunication networks and internet or (ii) delay and failure in the party related to any other provider which is part of the Service. Even though we do our best to protect your personal data, we cannot guarantee the security of the data transmitted by the Service, due to the peculiarities of the risks inherent to electronic communications.

You will be provided with a password to access the service that you will be able to change once you have logged in. You are responsible for keeping the confidentiality of the password to access the Service.

Privacy and personal data of minors

You must be 18 or older to sign up to our Service.

Changes in this Privacy Policy

We can periodically update this Privacy Policy. You can see the last update of this Privacy Policy in the line ‘Updated…’. If we change the way we process data in terms of objectives, security…, we will clearly inform of these changes in the Service and will notify our Registered Users via email. If you do not conform to these changes, please let us know so we can review the processing of your data and deregister from the Service. If you remain in the Service, it will imply that you accept the changes introduced in the Privacy Policy.


Should you have any question related to this Privacy Policy, the protection of personal data regarding this service or processing of your data please contact us via email: or via postal service to: Calle Virgen de la Paz, 5, 1ºD, 28027, Madrid, Spain. We will try to answer adequately and in reasonable time.

Updated versión January 2019